Sprint is THE worst Cellular Provider….EVER

Posted on June 17, 2009 by Snack.
Categories: Random.

What follows is a partially written annal of my 3-4 year relationship with Sprint PCS.  At some point I stopped detailing every even….but I’ll think you’ll get the idea regardless.
……

What was I thinking?

A little over a year ago I decided to try Sprint because at the time they were the only provider that supported the Treo 650. About 4 months into my agreement, I dropped my phone and cracked the shit out of the display. Luckily, I had purchased the insurance. This was the beginning of an ordeal that STILL haunts me some 12 months later.
Now, this story definitely has it’s funny parts. My call to tech support went a little something like this…

“Hi, I need to have my phone replaced. I broke it.”

“Certainly sir, we will be sending you a refurbished Treo 650.”

“Do you have any new units? I have health problems which require that I have absolutely sterile equipment.”

“Sir, we are only able to offer you a refurbished unit at this time.”

“Mam, I’m not sure you understand what I’m saying to you. If you were to send me a refurbished unit and I were to actually use the device, I would die shortly thereafter due to the immuno deficiencies in my system. I have advanced Aquired Immuno Definciency Sydrome. Do you understand what I am saying to you?”

“Yes sir, one moment while I speak to my supervisor…… <3 minute pause> Ok….sir? I’ve been authorized to send you a brand new Treo 700p. Will that be ok?”

“Yes, thank you”.

At this point in time, the representative forwarded me to the claims people. You’d think that the claims people and the Sprint people would be the same people, but they are not. In fact, they do not even appear to have a close working relationship. They might as well be speaking a different fucin’ language. So anyways, the claims people informed me that I should be expecting a self addressed envelope within 3 days and that I should use it to return the broken equipment.

2 days later, my new phone arrives. Yay! I thought to myself, ‘Wow, Sprint is really on the ball…I’m really glad I chose them.’ I had no idea how quickly this opinion would do a complete about face.

1 week later….still no envelope. I call Sprint…and sit on hold for 5 minutes. I get the Sprint rep and explain that I am waiting on an envelope to send my broken equipment.

‘I’ll just make a note on your account sir, but then I’ll need to transfer you to the claims department.”

“Can’t you just tell them that I need the envelope? I’ve been on hold for 5 minutes already. I just need them to send the envelope they said was on the way.”

“I’m sorry sir, you’ll need to talk to them directly.”

Ok, so I sit on hold for another minute or two and then explain everything AGAIN to the claims people.

“Ok sir, we’re very sorry…we’re sending out the envelope now, you should have it within 3-4 days.”

Another week goes by and still I have no envelope. I start to get worried. I think to myself, “I wonder when they’re automated system is going to bill me for this equipment even though I’ve been trying to return it for over 2 weeks.” I decide to wait another week…just in case the envelope got lost in the mail. One week later, and still no envelope, I call Sprint and once again explain my plight twice…once to the Sprint rep and then again to claims. I’m once again assured that an envelope is being sent.

3 weeks go by and the thought occurs to me that I STILL haven’t recieved my envelope. At this point in time I think to myself, ‘Hey….they must not want thier old equipment back.” I decide to put the ordeal out of my mind and get on with my life.

Fast forward 9 MONTHS…..

I notice a rogue $300 charge on my account for  ‘equipment fees’.  When I called support they informed me that I never returned my phone and so I was being charge.

This sort of thing actually repeated itself again.  There is also additional BS about me adding a line to my plan and them restarting my contract even though I specifically asked them if this would happen and they assured me it wouldn’t.
END OF LINE

4/18 - Jason Jollins + Snack at Signalfest

Posted on March 29, 2009 by Snack.
Categories: Uncategorized, Events, DJ Appearances.

This is one hell of a line up.

SATURDAY, APRIL 18TH 2009

WWW.SIGNALFEST.COM

SIGNAL ELECTRONIC MUSIC FESTIVAL AND DULCE PRESENT TO YOU:

FROM NYC:

J A S O N ♥ J O L L I N S [Pacha, Made Event, Acute Recordings, New York City]

http://www.JasonJollins.com
http://www.Myspace.com/JasonJollins

Snack [Gruv Glu]
K-ROX vs ALDO [ Vinyl Rules ] LIVE DRUM INFUSION
Shallin vs Kevamine
Tommy Gunz vs Hydrosphere vs Danny LaPointe
Demencia vs Entheos
P.H.Y. vs Pepe Nothos vs Chris Corsello

Acute Recordings label head Jason Jollins is quickly becoming one of the most in demand dj’s on the global touring circuit today. Known for highly technical and well programmed sets, Jason is considered throughout the industry as New York City’s Top Progressive House DJ.

While Jason spends most of the year playing international events, when he is home he plays regularly for Made Event and Pacha New York. Jason is also a former resident for Godskitchen NYC and has held residencies at many of NYC´s top clubs including Crobar, Avalon, Centro-Fly, Filter 14 & Spirit (formerly Twilo).

It is through these residencies that Jason has played alongside other world renowned DJs such as Sasha, Carl Cox, Paul Van Dyk, Steve Lawler, Lee Burridge, Juan Atkins, Armin Van Buuren, Marcus Schulz, Hernan Cattaneo, Above & Beyond, Gabriel & Dresden, Seb Fontaine, Oscar G, Anthony Pappa, Darren Emerson, Ferry Corsten, Sander Van Doorn, Max Graham, and many others.

Jason’s sound can be best described as a dark and danceable fusion of house, techno, and progressive house with a focus on lush melody’s, strong moving bass-lines & techy elements.

Jason Jollins at Pacha New York - October 2007

http://www.youtube.com/watch?v=SeVCyC6GMRo

http://www.youtube.com/watch?v=6ar0eQ1OwCM

http://www.youtube.com/watch?v=sLbbqFCwznw

Jason Jollins at Pacha New York - September 2007

http://www.youtube.com/watch?v=0E8Ax4Dws30

http://www.youtube.com/watch?v=V2ju2nLZO3I

Jason Jollins at Pacha Buenos Aires - April 2007

http://www.youtube.com/watch?v=0X4WLtnvP7U

Jason Jollins - San Nicolas, Argentina

http://www.youtube.com/watch?v=Lrcq5dvRyBs

http://www.youtube.com/watch?v=l4Se6eV7j_g

DOWNLOAD HIS MIXES HERE TO FEEL THE REAL JASON JOLLINS.

http://jasonjollins.com/realaudio/Jason_Jollins_Live_Pucon_Chile_February_2009_Part_One_320.mp3

http://jasonjollins.com/realaudio/Jason_Jollins_Live_Pucon_Chile_February_2009_Part_Three_320.mp3

http://www.jasonjollins.com/realaudio/Jason_Jollins_Live_Sao_Paulo_Brazil_December_2008_320.mp3

http://www.jasonjollins.com/realaudio/Jason_Jollins_Live_at_Ultra_Rosario_Argentina_July_2008.mp3

WWW.SIGNALFEST.COM

2.27 | Joekerland | Perigi.nation | Techno, Trance & NRG

Posted on February 7, 2009 by Snack.
Categories: Events, DJ Appearances.

The Joeker is at it again.  If you’re into harder edged stuff, you’ll want to check this out.  I’ll be playing straight up techno and classic NRG.  Psy trance will be represented, which is always refreshing.

Perigi.nation

Review - Pedro Del Gardo + My Birthday

Posted on January 20, 2009 by Snack.
Categories: News.

I can count the number of times on one hand that I’ve seen a packed floor blow up in Raleigh to straight up techno.  This was one of them.  Pedro brought the absolute heat and had the party going absolutely ape-shit until closing.   Jeremy Granger and I skillfully warmed the floor up for him in what was probably our best collaboration in the booth to date.

While it was necessary to start off with some deep house in the beginning to mitigate shell shock as people were coming in, it was a smooth transition into the housier side of techno ala Granger and yours truly.  We were able to keep the energy building until 12:30am.  When Pedro went on, it was like butter dripping off a hot biscuit (tribute to Primus there) and he seriously killed it.

As it turns out, and much to my suprise, Pedro used to own Tune Inn records just outside of Leeds in the UK.  When I was studying abroad, that was my favorite place to shop for records.  When I came back to the states back in 96, I bought all of my techno almost exclusively from Tune Inn.  It was nice reminisce with Pedro about all the crazy times I had catching Joey Beltram, Choci and Dave Clarke at The Orbit in Leeds, The Room in Hull, and Pure in Edinburgh.  Those were some good times.

Also, the seared tuna and lobster risotto was superb!!!  Thanks for all the shots of Jameson too :) .  Gruv Glu once again delivered.  Great job all.

1.16 | SOLAS | PEDRO DELGARDO | JEREMY GRANGER | SNACKS BDAY

Posted on January 7, 2009 by Snack.
Categories: News, DJ Appearances.

PEDRO DELGARDO

Leeds, UK
http://www.yinyangrecords.co.uk/
http://www.myspace.com/pedrodelgardo
http://www.vonyc.com/
Very few enjoy the luxury of being at the very forefront of their scene, pushing new boundaries, setting the benchmark and enjoying critical acclaim from their peers. Pedro Delgardo is one of them.

Enjoying a reputation as large as any dj in any other genre; Pedro is one of those rare types in the world of techno managing to cross over with ease into all realms, finding fans in genres such as electro right through to tech trance.

Its this appeal that explains the almost roster like nature of the Delgardo fan club from within dance music including Carl Cox, Eddie Halliwell, Sasha, Tiesto, Paul van Dyk, Marco Bailey, James Zabiela, Sander van Doorn, Marco V, Ferry Corsten, Umek, Trevor Rockliffe, Bryan Cox, Mistress Barbara, Axel Karakasis, Valentino Kanzyani ,Lars Klein, Gayle San, Lenny Dee, Fergie, John Askew, DJ Remy, DJ Preach, Kevin Saunderson, Judge Jules, Anne Savage and Corvin Dalek to name but a few.

A fan of the energetic style of djing based around his expert use of Ableton live; Pedro is no stranger to the worlds biggest festivals such as the Love parade through to guest appearing on leading radio shows such as BBC Radio 1 and regularly playing at leading club events such as The Gallery and Gatecrasher among many more.

JEREMY GRANGER

Raleigh, NC
http://gruvglu.us
http://myspace.com/wwwgruvgluus
http://thebuzzboat.com

SNACK

Raleigh, NC
Myspace
Online Mixes
http://gruvglu.us
http://myspace.com/wwwgruvgluus
http://thebuzzboat.com

21+ / 10pm / $10

Solas
419 Glenwood Ave.

Gruv Glu presents NYE 2009

Posted on December 15, 2008 by Snack.
Categories: Events, DJ Appearances.

NYE2009 Flyer Front
NYE2009 Flyer Back

Snack rockets to #1 page rank on Google

Posted on October 31, 2008 by Snack.
Categories: Uncategorized.

It is official, I have finally reached the pinnacle of any aspiring web site….to rank #1 for your most relevant keywords. In my case, searching for ‘DJ’ and ‘Snack’ brings you directly here. What’s even cooler than that is that if you search for dj snack house and techno….I’m still number one.

To top things off, I looked at the counters on the mixes I have available for download and some of my mixes have been downloaded over 50,000 times. WTF?

Anyways…thanks for your continued support and I’ll try to get some new toons up soon. I’m currently going through some serious life changes and have been a bit preoccupied.

Kicking It Old Skool

Posted on March 28, 2008 by Snack.
Categories: Uncategorized, Random.

Ok, so I know it got to be a smidgen annoying back in the day, but I think it’s probably worth immortalizing in my blog.  Feast your eyes on the internets favorite squirrel.

Squirrel Song and Dance

Laser Harp

Posted on February 15, 2008 by Snack.
Categories: Random.

Too much free time on hands, for sure….

View Video on YouTube

2.15 | Submerge special event with James West

Posted on February 12, 2008 by Snack.
Categories: DJ Appearances, Submerge.